New customer installations will continue to be scheduled, unless we are forced to cancel these to a later date. Having Internet service at home will no longer be just an option for many households, and we want these families to have a reliable form of communication for work, education, social media, streaming tv, and more.

Customers dropping off payments at our office can use the mail slot, located in front of the office. Customers picking up power supplies, cables, or other items may do so from inside the front lobby, without the need to access the inside of the office.

Due to school and library closings, Amplex technicians have been hard at work installing free Wi-Fi access points. These are open to the public to use and can be found at the following locations:
- Pemberville Library east parking lot
- Genoa Library parking lot
- Elmore public parking lots near the post office and park
- Oak Harbor has their own Wi-Fi available to the back lot
- Luckey Library - park across street for best reception
- Elmwood High School - parking lot near stadium

Technical and billing support will always be available, should you have questions on your monthly invoice, service issues, or service availability.

With over 22 years of providing reliable service throughout Northwest Ohio, we have never implemented data caps or overage fees, and will continue to follow this same policy. Financial concerns may be worrisome for many families, and we have staff available to answer any billing questions.

Amplex, like all our neighboring businesses, are taking steps to ensure we can protect the community to the best of our ability. Together and united we can make a difference.

Sincerely,
Amplex Internet