Contact Info

We value our customers and your Internet experience is very important to us. We are available 24 hours a day 7 days a week to handle any concern you have. Our phone numbers and e-mail address are listed below.  If you call us simply press 2 for billing questions, 3 for sales related questions or 4 for technical support.

Hate automated phone systems and just want to speak to someone? We know how you feel! If you want to skip the menu and reach someone right away just press 0.

If you want to e-mail us we’re always available.  is our preferred address for support requests as messages sent to support reach everyone on our support team – so you are not waiting for an individual who may be out of town or on vacation to respond.

Mailing Address

Amplex Internet

22690 Pemberville Rd.
Luckey, OH 43443

Public Office Hours

Mon-Fri 8:00 a.m. – 4:00 p.m.
Saturday Closed
Sunday Closed
* Please call office if need support after hours

24/7 Support

419-837-5015 (Millbury)
419-833-3635 (Luckey)
419-720-3635 (Toledo)
888-419-3635 (Toll Free)
567-249-0087 (Fax) 

Email Contacts

General Support and Technical Questions:

Sales and Marketing Inquiries:

Business Services Team:

  Billing Issues and Questions:

  Customer Service:

  Installation Procedures: