Amplex Careers
Amplex is looking for new team members to bring Internet services to communities throughout Northwest Ohio.We offer a complete benefits package that includes:
- Health, Vision, & Dental insurance
- Paid Holidays
- Paid Time Off
- 401K with Employer Matching
- Bonus Program
Current Job Postings: Updated September 27th, 2022
Note: There are several job postings. Please scroll through this page to view.
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Technician/ Tower Climber
Department: Infrastructure Support
Reports To: Tower Foreman (James Sheehan)
GENERAL PURPOSE OF JOB
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Climb and mount equipment to towers, water towers, grain elevators as needed
· Assist tower foreman with all aspects of tower upgrades, installs, and maintenance
· Serve as part of the on-call rotation for tower emergency or maintenance during off hours.
· Ability to problem solve issues or alerts with tower equipment
· Properly maintain company vehicles, tools, and equipment.
· Follow all company safety procedures and wear personal protective equipment as required
EDUCTATION AND/OR EXPERIENCE
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE
Ability to read and interpret documents such as safety rules, operation and maintenance instruction, and procedure manual. Ability to write routine reports and correspondence. Ability to speak effectively in person with customers.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, percentages. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions finished in written, oral, diagram or schedule form.
· Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
WORK ENVIRONMENT
The work environment is outdoors in extreme high and low temperatures and all forms of precipitation.
Interested? Email us your cover letter and resume.
Email: jobs@amplex.net
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Must pass background check with no undisclosed issues.
Must be insurable under Company insurance policy. (Driver’s License)
Must pass pre-employment drug screening._______________________________________________________________________________________________________________
Customer Service Representative (CSR)
Provide technical support for Amplex customers and installers over the phone and in person.
Reports To: Call Center Manager
Shifts Time: 2 openings: 8:00am to 4:00pm and 12:00pm to 8:00pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Take technical support calls from customers and provide customers with satisfactory resolutions
· Take technical calls from installers and provide installers with information and facts to support their work in the field
· Working knowledge of Billmax, OTRS, Calendar, NAGIOs, Odoo
· Monitor all in house systems you have been given access to in order to resolve any problems and/or potential problems of the services provided by Amplex
· The ability to work flexible hours including evenings and weekends.
EDUCATION AND/OR EXPERIENCE
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Preferred Associates Degree in Information Systems Technology or similar.
LANGUAGE
Ability to read and interpret documents such as safety rules, operation and maintenance instruction, and procedure manual. Ability to write routine reports/tickets and correspondence. Ability to speak clearly and effectively on the phone and in person with customers and installation techs.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts/percentages. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions finished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The job requires sitting at a desk for over 75% of an eight hour day. The job requires close vision in order to view a monitor and the ability to type. Normal in office lifting, pushing, and pulling.
WORK ENVIRONMENT
The work environment is indoors within a personal office cubical.
Interested? Email us your cover letter and resume.
Email: jobs@amplex.net
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Must pass background check with no undisclosed issues.
Must be insurable under Company insurance policy. (Driver’s License)
Must pass pre-employment drug screening.
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Engineering Manager
Lead the outside plant design, quote, estimation, permitting, and engineering efforts to support our business strategies. Responsible for providing strategic direction, budget planning, team development, and execution.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensures efficiency, quality, and integrity in all facets of data and execution within the quote, design, and construction phases.
- Keeps company leadership aware of the status on projects, specifications, and practices.
- Responsible for the company wide efforts that support internal teams and broader organization with related business needs.
- Defines, documents, and owns departmental roadmaps.
- Highly skilled and knowledgeable at permitting.
- Maintain KPIs, metrics, and other tools for managing the department. Understands how to manage a volume of work and can scale up/down based on workload.
- Develops budget and forecasting for departmental resources and tools while identifying cost saving opportunities.
- Supports internal design teams, along with OSP operations teams, making sure design specifications are understood and applied for consistent and reliable practices.
- Develops, implements, and reports on quote and design-related process and technology improvements.
- Serves as the point of escalation for all prioritization and issues
- Provides quality coaching, leadership and direction to Design, Engineering, and Construction teams. Cultivates, pursues, and promotes a culture of continued excellence through individual and team growth.
- Takes on other duties needed to help drive our purpose, fulfill our principles, and uphold our organizational values.
EDUCATION AND/OR EXPERIENCE
Bachelor's Degree with concentration in engineering or technology education preferred. Equivalent experience or training may substitute for the education requirement. Must have experience leading high functioning teams. Expertise with CAD, field engineering, engineering manager, estimating, bid, and proposal, etc. Strong leadership skills, consensus building capability, influencing skill,s and credibility with other functional areas; demonstrated ability to lead change. Ability to effectively problem-solve complicated issues. Strong interpersonal, communication (verbal and written), and presentation skills. Experience with growing teams from small to large. Have strong relationship with CAD personnel, field engineers, P. E. s, and other industry professionals. Strong network of potential employees and subcontractors. Strong experience with estimating, bid, and proposal.
Prefer: Experience with telecom industry and fiber to the home and GPON experience
REASONING ABILITY
Ability to solve practical problems and deal with a variety of variables in situations. Ability to interpret a variety of documentations including but not limited to construction plans/ maps/ drawings, safety rules, operation/ maintenance instructions and procedure manuals.
PHYSICAL DEMANDS
Ability to lift 50 lbs. Able to safely operate a variety of construction equipment including but not limited to forklift, trencher, backhoe, bucket truck and other vehicles. CDL preferred. Ability to crawl, stoop, kneel, walk on uneven terrain. Wear appropriate personal safety equipment.
WORK ENVIRONMENT
The work environment is outdoors in extreme high and low temperature and all forms of precipitation. This role routinely uses standard office equipment such as desktop & laptop computers, tablets, phones, copier, scanner, etc.
Interested? Email us your cover letter and resume.
Email: jobs@amplex.net
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Must pass background check with no undisclosed issues.
Must be insurable under Company insurance policy. (Driver’s License)
Must pass pre-employment drug screening.
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Technician Assistant
Performs a variety of general labor tasks.
Reports To: OSP Construction Manager
Full Time Position (Hourly)
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Perform necessary labor tasks needed to expedite construction and other projects.
· Duties may include but not limited to cleaning and preparing job site, loading and delivering materials, using a variety of hand and power tools safely, and perform traffic control duties such as setting up signs, cones and flagging vehicles as necessary.
· Properly maintain company tools, vehicles, and equipment.
· Follow all company safety procedures and wear personal protective equipment as required.
· Ability to follow directions and complete assigned tasks effectively and efficiently.
· Capability to work independent or as a team as needed.
· Present a positive professional image while in the field.
· Other duties as assigned.
WORK ENVIRONMENT
The work environment is outdoors in extreme high and low temperatures and all forms of precipitation. Ability to lift and carry items up to 50lbs. Ability to crawl, stoop, kneel, and drive a truck.
ADDITIONAL COMPENTENCIES
Physical strength, hand eye coordination, and endurance. Ability to understand and communicate information is essential. Must be able to read and complete simple math.
Interested? Email us your cover letter and resume.
Email: jobs@amplex.net
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Must pass background check with no undisclosed issues.
Must be insurable under Company insurance policy. (Driver’s License)
Must pass pre-employment drug screening._______________________________________________________________________________________________________________________________________________________
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Amplex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements Amplex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Amplex expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amplex’s employees to perform their job duties may result in discipline up to and including discharge.