Amplex Careers

Amplex is growing local internet service provider looking for motivated career orientated individuals.

*This page may contain multiple listings,  scroll down to view additional job postings.


Customer Service Technician          5/25/17

Provide support for Amplex customers and installers over the phone and in person.

 Reports To: Alan Boring/ Rob Thatcher


  • Take technical support calls from customers and provide customers with satisfactory resolutions
  • Take technical calls from installers and provide installers with information and facts to support their work in the field
  • Working knowledge of Billmax, OTRS, Calendar, NAGIOs
  • Monitor all in house systems you have been given access to in order to resolve any problems and/or potential problems of the services provided by Amplex


High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience


Ability to read and interpret documents such as safety rules, operation and maintenance instruction, and procedure manual.  Ability to write routine reports/tickets and correspondence.  Ability to speak clearly and effectively on the phone and in person with customers and installation techs.


Ability to calculate figures and amounts such as discounts/percentages.  Ability to apply concepts of basic algebra and geometry.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions finished in written, oral, diagram or schedule form.


The job requires sitting at a desk for over 75% of an eight hour day.  The job requires close vision in order to view a monitor and the ability to type.  Normal in office lifting, pushing and pulling.


The work environment is indoors within a personal office cubical.

If interested, please email your resume with cover letter to



Install Technician                  5/31/17

Amplex Internet is a growing wireless Internet service provider throughout Northwest Ohio.  We are currently seeking an individual for residential and commercial installations.

Functions of the job, but are not limited to the following:

  • Climbing ladders and TV aerial antennas to determine adequate signal strength.
  • Works with customer to determine a mounting point for the outdoor equipment.
  • Mounts and aligns outdoor radio equipment at the customer location.
  • Runs cable from the outdoor equipment to interior entry point.
  • Runs cable from grounding location to customer designated interior location.
  • Pulls and/or fishes wiring in walls, basements, attics, and crawl spaces as required.
  • Assists customer in configuring computer and/or router for Internet access.
  • Tests operation, explains, and demonstrates service to customer.
  • Servicing existing customers and repairs equipment as needed.
  • Properly maintains company vehicle, tools, and equipment.
  • Submits, accurate, legible, and timely documentation.
  • Navigate various operating systems on PC’s and Mac’s to make a network connection at customer’s residence.
  • Presents a positive, professional image to the customers at all times.
  • Provides technical knowledge, expertise, and training to other installers as required.
  • Follows all company safety procedures and wears personal protective equipment as required.

This position requires a person with the ability to provide reliable, high quality work with a minimum of supervision. Installation procedures and specifications must be followed at all times.

  • Amplex is a tobacco free work place.
  • Applicant must pass background and drug testing.
  • Must be able to lift, carry, and climb 75lb 32’ extension ladders.
  • Must be able to work outdoors in all seasons.
  • Must be able to climb TV towers and ladders to a minimum of 50′.
  • Must be willing and able to work on sloped roofs.
  • Must have a minimum of 3 years driving experience with no citations in the last 12 months and no more than one citation and/or accident in the preceding 3 years.


High School, Trade, or Technical College Degree.


1 year of residential or commercial electrical wiring.

The company supplies a work vehicle, tools, and all installation supplies.

Position is full time with health care allowance, vacation, and sick time.

If interested, please email your resume with cover letter to