Need a new desktop or laptop, iPhone repair, or maybe just a new graphics card for some awesome gaming? Visit one of the many area Computer Discount locations for a great selection of new and used items, all with friendly and professional service.
(Mention Amplex Internet to receive 10% off labor!)
Visit their website at www.computerdiscountinc.co
Amplex is proud to announce our new support pages on the website.
We now feature many helpful articles that include information on routers, email, programs, and much more!
Please take the time to visit these pages, and feel free to email us with your suggestions.
We recently added usage graphs to the customer invoices. We have added the graphs for a couple of reasons:
- We want our customers to know how much data they are actually using.
- We want you to be able to tell when your usage has changed significantly.
- It makes it easier to compare services with other technologies such as WiFi hotspots.
- New service plans may have data limits.
It’s very difficult for most customers to understand how much data they are using. The units vary and there is considerable confusion concerning speed (how fast you can transfer data) in Megabits per second and usage (how much data in a time period) in Mega Bytes.
Cell phone and Cellular data plans normally have limited data usage . Typical data plans have 5 to 10GB per month of data before additional costs are incurred.
Our typical home Internet customer uses 41GB of data a month. 15% of the users exceed 250Gb, and 1.5% are over 500Gb.
Are usage limits coming?
Not on the existing plans. We anticipate that any new service plans will have usage limits.
Why is Amplex considering usage limits?
We want to offer higher speed plans to our customers. With our newest equipment we can offer much higher speeds, but we need some type of usage limit before we can do so. Our current highest speed plan is 9Mb/1Mb. We would like to increase the speed on our existing plans, and offer higher speed plans up to 25Mbps.
With our current plans, a customer maxing out the service for an entire month generates a economic loss – the data consumed exceeds our costs. Our current plans at 3.5 or 5Mb limit the losses on any given customer, simply because the customer can’t download enough data to cause a major problem. This changes if we offer higher speed plans with no usage limits.
We have not decided on what the new plan speeds or limits are going to be, though the FCC has established a minimum usage of 100Gb/mo for a plan to be considered broadband. Our service plans will be at least 100Gb, and probably far higher.
Can I keep my existing plan?
Yes (seems like there is a Obamacare joke here somewhere….). We may discontinue the existing plans for new customers, but will continue to offer the current plans if you want to stay with them.
Starting in June, your invoice will show your monthly data being used. The chart shows how much data was used for uploading and downloading in the past 12 months.
This exciting new feature shows you the value of your Amplex service, compared to the low limits of other Internet providers. One example shown is a cell phone plan that typically includes 5 Gigabytes of monthly usage. Amplex customers are able to enjoy streaming video and online gaming without worrying about over limit charges with these low monthly allowances.